Reports & Analytics

2 articles C By Customer Support

Dashboards, scheduled reports, and AI-generated insights.

Dashboards and Reports

CommerceShip includes pre-built dashboards and customizable reports to give you visibility into your shipping operations. Pre-built dashboards Dashboards provide real-time views of your key metrics including order volume, shipment status, carrier service performance, transit times, delivery rates, charges, surcharges, and savings. Filtering and segmentation Slice your data by customer, carrier, service level, time period, or other dimensions. This lets you isolate specific issues or compare performance across different segments of your business. Period-over-period comparison Compare metrics across time periods to track trends. For example, compare this month's shipping costs against last month, or this quarter's on-time delivery rate against the previous quarter. Scheduled reports Set up recurring reports that are generated and delivered automatically on a schedule. Reports can be sent via email or to other destinations. Enterprise reports Enterprise accounts have access to additional reporting including custom profitability reports, accounting exports, and margin analysis.

AI-Generated Insights

CommerceShip uses AI to surface insights about your shipping operations automatically. Weekly AI reports Each week, CommerceShip generates a report with AI-written analysis of your shipping data. The report highlights week-over-week changes, unusual patterns, cost trends, and areas that may need attention. Spend analytics Identify hidden costs and optimization opportunities across your shipping spend. CommerceShip analyzes your carrier invoices to find patterns in surcharges, spot billing anomalies, and benchmark carrier performance against each other. Recommendations Based on your shipping patterns, CommerceShip provides data-driven suggestions for the best carriers and service levels. These recommendations factor in cost, transit time, and reliability to help you make better shipping decisions.