Orders
Importing, routing, and managing orders.
Importing and Managing Orders
CommerceShip centralizes orders from all your sales channels into one place. Ways to import orders Ecommerce integration: Connect your Shopify store (or other supported platform) to automatically sync orders. CSV upload: Upload orders in bulk using a CSV file. Manual entry: Create individual orders directly in CommerceShip. API: Push orders programmatically using the CommerceShip API. Order information Each order includes a ship-to address, item details (weight, dimensions, quantity), and optionally a ship-from location if you have multiple warehouses. Order status Orders move through stages from import to fulfillment. You can track status from the orders page and filter by status, date, carrier, or customer. If you need to connect a sales channel that is not listed, let us know and we can explore integration options.
Order Routing and Fulfillment
CommerceShip can automatically route orders to the right carrier, service, and warehouse based on rules you define. How routing works When an order is created, CommerceShip evaluates it against your automation rules. Rules can assign a carrier, service level, ship-from location, or package type based on order attributes like destination, weight, value, or item type. Multi-location fulfillment If you ship from multiple warehouses or use third-party logistics (3PL) providers, you can set up locations in CommerceShip and route orders to the closest or most cost-effective facility. Manual vs. automated You can route orders manually by selecting a carrier and service for each one, or set up automation rules to handle routing automatically. Most customers start manually and add rules as patterns emerge. See the Automation category for details on setting up routing rules.