CommerceShip uses role-based access control (RBAC) so you can manage what each team member can see and do.
Inviting a team member
- Go to user management in your account settings.
- Click Invite User.
- Enter their email address and select a role.
- They will receive an email invitation to create their account.
Available roles
CommerceShip has several roles that control access to different parts of the platform. Roles range from full administrative access to view-only or function-specific access (such as operations, finance, or support). The role you assign determines which pages and actions the team member can use.
Changing roles
Admins can change a user's role at any time from the user management page. Permission changes take effect on the user's next login.
Sub-accounts
For enterprise customers managing multiple business units or clients, CommerceShip supports account hierarchies with sub-accounts. Each sub-account has its own users and data, with the parent account maintaining oversight.
If you need a custom role configuration or have questions about permissions, contact us and we can discuss options for your team structure.